All Sales Are Final
Due to the digital nature of our products, all sales are final. Once a digital file has been accessed or downloaded, we are unable to offer refunds or exchanges.
Exceptions
We understand that issues can arise, and we're happy to help in the following situations:
- Technical issues: If you are unable to download or access your file due to a technical problem on our end, please contact us and we will resolve it promptly.
- Accidental duplicate purchase: If you accidentally purchased the same product twice, please reach out within 7 days and we will issue a refund for the duplicate order.
- File corruption: If the file you received is corrupted or unusable, we will provide a replacement immediately.
No Physical Returns
As all of our products are digital downloads, there are no physical items to return.
Contact Us
If you have a question or concern about your order, please don't hesitate to get in touch. We're committed to making sure you have a great experience with Divergent Planner Co.
You can reach us through our Contact page.